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FAQs

Where do Polite People operate?

Polite People is a national staffing agency providing professional event and promotional staff across all major cities and states in Australia, including Sydney, Melbourne, Brisbane, Perth, Adelaide, and beyond.

Why should we choose Polite People?

Polite People is one of Australia’s most trusted staffing agencies, with over 14 years of experience delivering exceptional event and promotional staff nationwide. Here’s why brands and agencies choose to partner with us:

  • Top-tier Account Management: Our experienced team provides dedicated account management to ensure your staffing campaign runs smoothly from start to finish.

  • 7-Day Support: We're available 7 days a week for bookings, updates, or any last-minute changes — because we understand events don’t just happen Monday to Friday.

  • Customisable Post-Campaign Reporting: We offer fully tailored post-event reports with photos, feedback, and insights to help you measure ROI and improve future campaigns.

  • Reliable Staffing & Fast Replacements: If a staff member can’t make it, we act fast — with systems in place to arrange quality replacements promptly and professionally.

  • Experienced & Vetted Talent: With a national network of vetted brand ambassadors, promo staff, and hospitality professionals, we ensure you get the right people every time.

We combine professionalism, agility, and a genuine passion for people to deliver consistently great results for our clients — no matter the brief or location.

What services do Polite People provide?

Polite People offers a wide range of staffing services for events, activations, and brand experiences across Australia. In addition to the core services listed on our homepage, we also provide:

  • Brand Ambassadors

  • Event Managers & Team Leaders

  • Mascots & Costume Characters

  • Event Support Staff

  • Bump In/Bump Out Crew

  • Drivers & Delivery Staff

  • Event Hosts & Hostesses

  • Ushers & Cloak Room Attendants

  • Runners & On-Ground Logistics Support

  • Customer Service Desk Staff

  • Receptionists & Front-of-House

Our talent is experienced, professional, and fully briefed to represent your brand with confidence. We customise our staffing solutions to meet the unique needs of your event or campaign — and our national network means we can deliver the right people, wherever you are in Australia.

What size events can Polite People cater for?

Polite People can staff events of all sizes — from single casual shifts like one promotional staff member for flyering, to large-scale campaigns requiring 200+ experienced event staff. Whether you’re running a local activation or a national brand tour, we have the team to support your needs.

How does polite people ensure quality staff?

At Polite People, we maintain high standards by implementing a rigorous, multi-step vetting process. Every staff member is required to submit a video application and undergo a personal interview with our recruitment team before joining our roster. We also collect client and staff feedback after every event to continually assess performance. Staff profiles are updated regularly with detailed notes on skills, experience, and client insights to ensure we match the right talent to every campaign.

Whats included in the Polite People staffing rates?

From

  • Nationwide candidate vetting

  • Temp staff placements

  • Contractor placements

  • Rostering and day-to-day management

  • Reporting and analytics

  • Payroll

To everything in the questions above, Polite People have got you covered.

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