At Polite People, we’re committed to connecting top talent with outstanding opportunities across Australia. In doing so, we understand how important your privacy is. This Privacy Policy outlines how we handle personal information to ensure it is kept secure and used responsibly. In this policy, “we”, “us”, or “our” refers to Polite People Pty Ltd.

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Types of Information We Collect

Personal Information
Personal information is any information that identifies you, or could reasonably identify you, whether it’s true or not and regardless of how it’s recorded.

Sensitive Information
This is a specific category of personal information that includes data about your ethnicity, health, criminal history, political or religious beliefs, sexual orientation, and more. It is subject to higher privacy standards under the law.

Information We May Collect
Depending on your relationship with us (client, contractor, job applicant, or website user), we may collect the following information:

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Clients and Prospective Clients
Full name and contact details (email, phone, work address), Business details (ABN/ACN), Billing and payment details (processed securely via third parties), Service inquiries and feedback, Preferences relating to our staffing services.

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Job Seekers and Contractors
Full name, contact details, date of birth, Photos or videos (where required for client briefs), Employment history, resume, references, Proof of right to work in Australia, Relevant certifications, licences, and qualifications, Banking, superannuation, and tax file detail, Sensitive information (e.g. background checks, ethnicity).

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Website Users
IP address, location data, and device/browser information, Website activity and usage patterns, Any additional information you share via contact forms or social media links.

How We Collect Your Information
We collect personal data through a range of methods, including:
Directly from you: via applications, contact forms, email, phone, or in-person.
Indirectly: through your use of our website, social media platforms, or third-party recruitment portals.
Third parties: including referrers, marketing platforms, analytics providers, and other service partners.

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Why We Collect and Use Your Information

We collect, hold, use, and disclose your information for purposes such as:
Delivering staffing services to clients and managing workforce placements, Assessing candidates and job applications, Operating and improving our website and systems, Communicating with you about opportunities, services, or events, Internal admin, reporting, invoicing, and compliance, Marketing, advertising, and promotions (with the option to opt-out), Meeting our legal obligations and resolving disputes.

Sensitive information is only collected where necessary (e.g. background checks for roles), and only with your consent or where legally required.

Disclosure of Your Information
Your personal information may be disclosed to: Service providers (IT support, payroll, cloud storage, marketing, analytics), Our contractors, recruiters, and team members involved in staffing, Local councils or regulatory bodies (for event or work permit purposes), Government agencies or legal authorities when required by law, Potential business partners or acquirers (if relevant), Platforms like Google Analytics, Facebook Pixel, Mailchimp, Xero, etc.
Some of these third parties may be based overseas. We ensure any data shared externally is protected according to Australian privacy laws.

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Your Rights and Choices
Providing information: You’re not required to provide personal data, but it may affect our ability to engage or represent you.
Anonymity: You may interact with us anonymously or using a pseudonym, where practical.
Access and correction: You can request access to or correction of your personal data by contacting us.
Unsubscribing: You can opt out of marketing communications at any time via unsubscribe links or by contacting us directly.
Complaints: If you have concerns about how your data is handled, please contact us. You can also lodge a complaint with the OAIC (Office of the Australian Information Commissioner).

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Data Security
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. While we apply industry-standard security measures, data transmission over the internet carries some risk. You share data with us at your own discretion.

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Cookies and Tracking
Our website uses cookies to track usage and enhance your experience. These may be used by third parties (e.g. Google, Facebook) to deliver targeted ads. You can control cookie preferences through your browser settings.

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External Links
Our site may link to other websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal data.

 

Updates to This Policy
This Privacy Policy may be updated from time to time. We encourage you to check our website for the latest version.

Contact Us
If you have any questions, requests, or concerns relating to your privacy, please reach out to us at:

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Polite People Pty Ltd
Email: hello@politepeople.com.au
Website: https://www.politepeople.com.au/